Contact Us

Have questions? Our customer support team is here to help. Reach out via phone, email, or the contact form below.

📞

Phone Support

Call our customer support team

+1-800-PHARMACY

Available 24/7

✉️

Email Support

Send us an email anytime

support@eufarmacieonline.com

Response within 2 hours

💬

Live Chat

Chat with our team in real-time

Available on website

Monday-Friday, 9am-6pm CET

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

How long does delivery take?

Standard delivery takes 2-3 business days across Europe. Express delivery options are available for urgent orders.

Do I need a prescription?

Prescription medications require a valid prescription from your doctor. Vitamins and supplements can be purchased without a prescription.

What payment methods do you accept?

We accept all major credit cards, debit cards, bank transfers, and secure payment platforms like PayPal.

Is my information secure?

Yes. We use 256-bit SSL encryption and comply with GDPR regulations to protect your personal and medical information.

What's your return policy?

Unopened medications can be returned within 30 days for a full refund. Opened medications cannot be returned for safety reasons.

Additional Support Resources

Order Tracking

Track your order in real-time. Enter your order number to see delivery status and estimated arrival date.

Track Order →

How to Order

New to EU Farmacia Online? Follow our step-by-step guide to place your first order.

View Guide →

Prescription Upload

Learn how to securely upload your prescription and get it verified by our licensed pharmacists.

Upload Prescription →

Health Information

Read expert articles and health tips from our certified pharmacists.

Read Articles →